Cancellation and Refund Policy

Thank you for your interest in SemanticDiff. We are committed to ensuring your satisfaction. However, if you are unhappy with your purchase, we are here to help.

Request Refund

You are entitled to cancel your order within 14 days without giving any reason for doing so.

The deadline for cancelling an order is 14 calendar days from the date on which you or a third party appointed by you received access to the Software.

In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement. You can inform us of your decision by email to support@semanticdiff.com or by using our contact form.

We will reimburse you no later than 14 calendar days from the day on which we receive your cancellation request. We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.

Cancel Subscription

You may cancel your SemanticDiff GitHub App subscription at any time. Cancellation takes effect at the end of the current contract period.

You can see your current contract period in the admin dashboard. Please note that subscriptions are automatically renewed if they are not cancelled by either party by the end of the termination period.

To cancel your subscription, you must inform us of your decision by means of a clear statement. You can inform us of your decision from the admin dashboard in your SemanticDiff GitHub App account, by email to support@semanticdiff.com or by using our contact form.

We will confirm the cancellation within 3 business days after receipt of your message. You can continue to use our Software until the contract period ends.

Important: No refunds or credits for partial months, quarters or years of service will be refunded to a customer upon cancellation.

Contact Us

If you have any questions about our Cancellation and Refund Policy, please contact us by email to support@semanticdiff.com or by using our contact form.

This policy was last updated January 23, 2024.